We are a Miami-based startup and our founder has years of experience creating ikebana arrangements in the US and Japan. You can read more on the About Us page
We source flowers and other material from all over the world: Japan, Holland, Ecuador, Colombia, Kenya and California are just some of the locations where our farmers grow flowers
We are plugged into a 'cold chain' that keeps the flowers refrigerated from the moment they're picked on the farm to when we hand your box off to Fedex for overnight shipping
No you do not. However, if your delivery is left outside in extreme heat or cold it may damage the flowers, so you should attempt to bring your flowers indoors ASAP
It depends on the type of flower, but most arrangements should last about 5-7+ days. Proper flower care can extend the life of your arrangement - see the 'Flower Care' section below
Flowers often 'go to sleep' during the journey to your house but can be quickly revived by snipping their stems and placing in water - see details in the 'Flower Care' section below
The metal kenzan is the traditional kenzan. It is made of brass needles and a lead base. Lead is used as the base because it is a heavy metal, and the weight helps to balance the arrangement. Lead is not absorbed through the skin, nor can it move from water into skin. It enters the human body through ingestion or inhalation. Therefore handling lead is safe, however we recommend you take precautions such as: washing your hands after each use, especially before eating food; not allowing children to handle the kenzan; and not placing the kenzan in the dishwasher.
When you purchase your banabox you'll select your first delivery date. Our Spring boxes are delivered in March, Summer boxes in June, Autumn boxes in September and Winter boxes in December. We occasionally add additional delivery dates, in which case we will email you to check if you would like to receive your banabox earlier.
To ensure flowers are at their freshest, we always pack our boxes on Wednesday and ship them overnight to arrive Thursday...unfortunately that is the only option
Yes! Your flowers may need to be refreshed after the long journey. As soon as your box arrives, you should snip an inch from the base of each stem and place into a bucket of water